Privacy Policy
Last Updated: 19/11/2025
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This Privacy Policy explains how WB Timber (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website www.wbtimber.eu, contact us, or use our services as a timber trader.
By using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
a. Information You Provide
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Company name
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Billing or shipping details
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Inquiry or message content
b. Automatically Collected Information
When you visit our site, we may automatically collect:
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IP address
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Browser type
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Operating system
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Pages viewed
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Date and time of visit
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Referring website
We may also use cookies or similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use personal information to:
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Respond to inquiries and provide customer support
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Process orders, quotations, and service requests
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Improve our website and user experience
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Manage customer relationships
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Send updates, offers, or news (you may opt out anytime)
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Comply with legal obligations
3. Legal Basis for Processing (EU/EEA Visitors)
If applicable, we process information based on:
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Your consent
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Contractual necessity
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Legal obligations
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Our legitimate business interests
4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
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Service providers (e.g., hosting, analytics, logistics partners)
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Professional advisors (e.g., accountants, legal counsel)
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Authorities, if required by law or to protect our rights
Third parties only receive information necessary to provide their services.
5. Cookies and Tracking Technologies
We may use cookies to:
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Improve website functionality
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Analyze website traffic
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Personalize content
You can manage cookies through your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.
7. Data Retention
We retain personal information only as long as necessary for:
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Providing services
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Business and legal purposes
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Compliance requirements
8. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Object to processing
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Withdraw consent
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Request data portability
To exercise these rights, contact us at [contact email].
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect their data.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
For questions or requests regarding this Privacy Policy, contact us at:
WB Timber SIA
+371 25779915